Terms & Conditions

Any email or any acknowledgement by us of a receipt of an order placed by you does not mean that we have accepted your order.

Acceptance of your order and completion of the contract between you and Dance and Party Crazy will take place on dispatch to you of the products ordered unless we have told you that we do not accept your order or you have cancelled it.

Your Rights to Cancel

You have the right to cancel an order but we may not be able to prevent it being shipped to you. If you receive your order after you have cancelled it this means we were unable to prevent it being shipped and you must therefore return the goods in accordance with our Returns Policy below. Please note we usually process orders from 9.00am during normal working days and your communication may reach us after we have processed your order. All instructions to cancel must be clear and quote the acknowledgement number on the email you have received at the time you placed your order.

Returns Policy

Please send any unwanted items back to us at Dance and Party Crazy, Bury st Edmunds, Suffolk, IP33 1SQ

with a brief reason for return. We do not accept any liability for mislaid or non- received returned parcels, you the customer are responsible for postage cost of return.

All returns must be un-used or worn and in re-sealable condition and original packaging with tags still attached.

We must receive goods within 14 days of order.

Please note we will only pay for postage if the item is faulty.

We will refund price you paid for the product to the card you paid with at the time of purchase within 14 days of

receipt of the products back from you, however deductions will be made if we feel the item has been returned in poor

or worn/damaged condition.

Any item of hosiery/under garments, wigs etc will only be refunded if the package is un-opened or worn/hygiene seal removed.

Please note, if a discount is applied at the time of order, this will be deducted from the refund total.

We currently only ship to the United Kingdom.

We may dispatch your order in a number of installments and each dispatch is a separate contract and is not connected to any other dispatch.

We will validate your credit/debit card before accepting your order.

We will not accept your order if your card is declined at any stage during the processing of your order. We will try to contact you if your card is declined after you have placed your order but we may not be able to do this.

We take reasonable care to protect the confidentiality of your payment card details but Dance and Party Crazy is not liable if these details are intercepted by and used by third parties through no fault of our own.

The prices quoted on the website are subject to change from time to time.

The current price shown on the website is the price you will be charged. Any variation to the price shown must be confirmed in writing by Dance and Party Crazy before your order is accepted by us. The prices shown against each item includes VAT where applicable but does not include postage and packing charges: these are shown separately.

We will try to make sure that the prices and all other information on the website are accurate but we are not liable for anything that happens due to errors that may appear to the fullest extent permitted by law.

Nothing in these Terms and Conditions is intended to limit any rights you might have as a consumer or other statutory rights that may not be excluded or in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

All the products on the website are subject to availability.

We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. Display of an item on the website is not an indication that the item is in stock.

If you have selected an item that is not in stock we will try to contact you as quickly as we can.

We will try to do this within 24 hours (except on weekends and bank/public holidays when we normally do not work). Please note that at busy times of the year including prior to Halloween and Christmas we cannot guarantee to contact you within this time.

Accepted orders are normally dispatched within 24 hours of the order being placed on our website except on weekends and bank/public holidays when we normally do not work.

Please note that at busy times of the year including prior to Halloween and Christmas we cannot guarantee this dispatch time.

The time for delivery of your order varies according to your chosen method of shipment.

Dance and Party Crazy has  no control over the goods once they are shipped and cannot guarantee that your order will arrive within the time specified by your chosen method of shipment.

We will not refund any charges relating to packing and shipping if you fail to take delivery of the goods at the address given by you on your order.

Every effort is made to reproduce colours on the site as accurately as possible.

Different computers reproduce colours in slightly different ways and so exact colour matches are not possible over the Internet. Because of the type of products we offer, there can be minor variations in colour and style from the descriptions and pictures on the website: Dance and Party Crazy will always dispatch goods of comparable or superior quality.

This Contract is deemed to have been made in England and is governed by English Law and the parties agree to submit to the exclusive jurisdiction of the English courts as regards any claim, dispute or matter arising out of or relating to this Contract.

If your chosen costume is not available for whatever reason and it is clear that the accessories relate to it, we will not dispatch the accessory items you may have included in your order.

Eye Accessories

These are NOT intended to correct any defect of sight and are intended only for cosmetic use. It is essential that you read and understand the instructions supplied with the package before using these accessories.
 
By purchasing Eye Accessories from us you are agreeing that:
 
You do not suffer from any of the following:

  • Any Eye Infections (e.g. Conjunctivitis)

  • Any Corneal Condition (e.g. Keratitis)

  • Any allergic eye conditions (e.g. Hay Fever)

  • Any Chronic eye conditions (e.g. Glaucoma)

That you intend to use the Eye Accessories for cosmetic colour change purposes and not to correct any defect of sight or refractive error.
 
That you will read the instructions clearly and follow the guide for safe wearing, removal and care of your new colour eye accessories
 
That you will immediately remove your colour eye accessories if you experience any undue irritation, discomfort, excess watering or redness of eye
 
That you understand the need for regular periodic check-ups with an eye care practitioner
 
That you are over the age of 18
 
You understand and acknowledge that Edit Colour Eye Accessories are not classified as medical devices are are governed by the EU Cosmetics Ophthalmologist, they are only considered suitable for those with normal healthy eyes who can confirm all 7 statements above to be true and accurate.